Legal notice and privacy policy


Compulsory information of the owner of the website:

C/ Marqués de Ahumada, Nº7, planta 4, 28028-Madrid
NIF B-85468650
Inscrita en el Registro Mercantil de Madrid, Tomo 25.837, Hoja M465644, Folio 80
Teléfono: 91 758 66 89

1. Introduction

This Legal Notice regulates the use of the website (hereinafter, the website) owned by BURNS AGENCY, S.L., (hereinafter, BURNS AGENCY or the Owner), with CIF: B85468650 and registered office at Marqués de Ahumada 7, 4th floor, 28028 Madrid, duly registered in the Commercial Register of Madrid, Volume 25,837, Page M465644, Folio 80, which it makes available to Internet users.

Access to the website is free of charge except for the cost of connection through the telecommunications network supplied by the access provider contracted by users.

2. Acceptance

The use of the website confers the condition of user and implies acceptance of all the conditions and terms of use included in this Legal Notice.

Users are recommended to carefully read this Legal Notice periodically, as the conditions of use of the same, contained in the aforementioned Notice, may undergo modifications.

Some services accessible to users through the website may be subject to special conditions which, where appropriate, will replace, complete and/or modify this Legal Notice and which must be accepted by the user before starting the corresponding service.

The Owner reserves the right to unilaterally modify the conditions and terms of use of this page. Any change in this regard will be published visibly on the website so that it can be known by the user before visiting the page.

3. Browsing, access and security

Accessing and browsing this website implies acceptance and knowledge of the legal warnings, conditions and terms of use contained therein. The Owner makes every effort to ensure that browsing is carried out in the best possible conditions and to avoid damage of any kind that may be caused during browsing.

This website has been designed to support Internet Explorer 11 (version or higher), Firefox, Safari and Chrome browsers.

The Owner accepts no responsibility for damages of any kind that may be caused to Users by the use of other browsers or versions other than the browsers for which the website has been designed.

Access to this website is carried out in a secure environment, so that the information is transmitted in encrypted form.

4. Obligations of the user

4.1 Obligation to make proper use of the website

The conditions of access and use of this website are subject to current legislation and the principles of good faith and lawful use by the user of the same being prohibited, in general, any action to the detriment of the Owner and contrary to this Legal Notice.

The user undertakes to use this service without engaging in activities that may be considered illicit or illegal, that infringe the rights of the owner or third parties, or that may damage, render useless, overload or deteriorate the website or prevent the normal use of the same by other users.

4.2 Requesting content

The User shall refrain from making requests for content offered through this website using means or procedures other than those made available to him/her, other than those indicated on the website or other than those normally used on the Internet and provided that these do not entail a risk of rendering the website and its content unusable.

4.3 Prohibitions

The use of this website for illegal or unauthorised purposes is prohibited, in particular and without limitation:

  1. Any form of violation of the rights of third parties (right to privacy, right to one's own image, intellectual and industrial property rights, etc.).
  2. Using the contents of this website to carry out any type of advertising, such as sending unsolicited e-mails (spam) or similar communication.
  3. Introduce computer viruses, defective files or any other software or computer programme that may cause damage or unauthorised alterations to the contents or systems accessible through this website.

5. News

The information appearing on this website is current as of the date of its last update. The Owner reserves the right to update, modify or delete information on this website.

6. Intellectual property rights

All the information contained in this website, as well as its graphic design and the codes used, are protected by copyright or other protection rights included in the Royal Legislative Decree 1/1996, of 12 April, which approves the Revised Text of the Intellectual Property Law. These rights belong exclusively to the owner or its licensors, therefore, any act of reproduction, distribution, transformation or public communication is expressly excluded, as well as any type of transfer, of all or part of the content of this site, and in general of any object that according to current legislation is protectable by the rules of intellectual property.

All web content and all content available through the Holder's products and services including designs, text, graphics, images, video, information, applications, software, music, sound and other files, as well as their selection and arrangement (the "Content") are the exclusive property of the Holder or its licensors, with all rights reserved. No part of the Site Content may be modified, copied, distributed, framed, reproduced, republished, downloaded, extracted, displayed, posted, transmitted or sold in any form or by any means, in whole or in part, without the prior written consent of the Owner. Provided that the user is entitled to use the Site, the Owner grants a limited licence to use and access the Site and the Site Content and to download lawfully and only for personal, non-commercial use, the Site Content, provided that all copyright and intellectual property notices are kept intact. You may not upload or republish Web Content on any Internet, Intranet or Extranet site or integrate the information into any database or compilation. Any other use of the Web Content is strictly prohibited.

The content of this site must not be used for public dissemination or commercial purposes, and must not be modified without the prior written consent of the Owner.

7. Trademarks

All trademarks, logos and anagrams displayed on this site are the property of the Owner or of third party companies. It is expressly forbidden to use, without prior consent, any element of this website that is subject to protection in accordance with current legislation on industrial property. In particular, trademarks, trade names, business signs, names, logos, slogans or any type of distinctive sign belonging to the Proprietor may not be used.

8. Privacy Policy

8.1 Incorporation of personal data into BURNS AGENCY S.L. files

In accordance with the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (RGPD), the personal data provided to BURNS AGENCY, S.L. through the Website or during the commercial relationship with the agency, will be included and processed in the files owned by BURNS AGENCY, S.L., with registered office at Marqués de Ahumada 7, 4th floor, 28028 Madrid, with Tax Identification Code: B-85468650 and e-mail address

The data collected through the website, in particular through the contact channel ( will be processed for the purpose of managing doubts, queries, suggestions, claims and complaints of the interested party, as well as for sending the Newsletter if the interested party so wishes. The provision of data through this channel is based on the consent of the interested party, being voluntary, specific and informed. The completion of the requested data is necessary in order to be able to proceed with the User's request.

Likewise, BURNS AGENCY will process data of its clients, collaborators and suppliers in order to maintain commercial relations.

Data Protection Delegate

8.2 Legitimation for the processing of your data

The legal basis for the processing of your data is the consent given voluntarily by the data subjects.

8.3 Communication of data

The data processed by BURNS AGENCY will not be disclosed to third parties except to suppliers or legal obligation. However, BURNS AGENCY has the collaboration of third party service providers who have access to your personal data and who process the aforementioned data in the name and on behalf of BURNS AGENCY as a result of their provision of services. Specifically, BURNS AGENCY will contract the provision of services by third party service providers who carry out their activity, by way of example and without limitation, in the following sectors: technology service providers and emailing, IT service providers, infrastructure management and maintenance companies and call centre service companies.

8.4. Exercise of rights.

The rights that the User may exercise are:

  1. Right of access to the personal data of the data subject, the User may obtain confirmation as to whether BURNS AGENCY processes personal data concerning him/her.
  2. Right of rectification, i.e. the User has the right to request rectification of inaccurate data.
  3. Right of erasure, i.e. the User may request that his or her data no longer be processed without undue delay, inter alia, because the data is no longer necessary, consent has been withdrawn, etc.

  4. Right to limit the processing of data, i.e. the User may request that his or her personal data not be used for the processing operations that would be appropriate in each case.
  5. Right to data portability. The User may receive his or her data in a structured, commonly used and machine-readable format; likewise, the User may request that his or her data be transferred to another Data Controller, provided that this is technically possible.
  6. Right of opposition, the data subject opposes the processing and BURNS AGENCY will cease to process their data, except for compelling legitimate reasons or for the exercise or defence of possible claims.

Users may exercise their rights by sending a request to BURNS AGENCY, S.L., Marqués de Ahumada 7, planta 4, 28028 Madrid or by email to, accompanied in all cases by a copy of their national identity card, passport or other valid document that identifies them.

If the User has any doubts about the exercise of his/her rights, he/she may contact the Spanish Data Protection Agency to resolve any queries regarding the same. Likewise, interested parties may file a complaint with the Spanish Data Protection Agency, especially when they have not obtained satisfaction in the exercise of their rights, at Calle de Jorge Juan, 6, 28001 Madrid, contact telephone: 900 293 183 or at

Data Protection Delegate

8.5. Security measures

BURNS AGENCY will treat all personal data accessed under the strictest confidentiality, applying the appropriate technical and organisational security measures in accordance with the applicable legislation.

8.6 Automated decisions and profiling

Users are informed that no automated decisions will be made, nor will profiles be drawn up on the basis of which decisions will be made that produce legal effects for them or significantly affect them in a similar way. However, BURNS AGENCY may adapt the information provided to the interests of users. Users are informed that they may object to this processing as specified in clause 8.4.

8.7 How long will we keep your data?

Personal data provided through the Contact Us channel will be retained until the user's request has been fulfilled. Personal data provided by the user to receive the Newsletter will be retained until such time as the user decides to exercise their rights of deletion and opposition, by contacting the data controller as detailed in section 8.4.

Likewise, the data provided by clients, collaborators and suppliers will be kept for the duration of the commercial relationship or until obligations arise on the part of BURNS AGENCY

8.8 How did we obtain your data?

The data processed by BURNS AGENCY are those that the user has voluntarily provided to BURNS AGENCY by filling in the corresponding forms.

Likewise, the data processed from suppliers, collaborators and clients have been obtained throughout the commercial relationship with them.

8.9 What categories of data are processed?

The categories of data processed are: identification data such as name and e-mail address. No specially protected data is processed.

In addition, identification data and financial and/or bank details of customers, employees and/or suppliers will also be processed.

8.10 Right to lodge a complaint with the Supervisory Authorities.

Data subjects are informed of the possibility of informing the Spanish Data Protection Agency of any incident regarding the processing of their data. The Spanish Data Protection Agency is responsible for ensuring compliance with the legislation and controlling its application.

9. Cookies

Any information regarding the cookies used on this website, as well as the options for their modification or uninstallation are available through the Cookies Policy channel.

BURNS AGENCY may use cookies when accessing this website. Cookies are automatic procedures for collecting information relating to the preferences determined by a user during their visit to a particular website. This information is recorded in small files that are imperceptibly saved on the user's computer equipment. Each time the user accesses the web page in question again, these files are automatically activated so that the page is configured with the preferences indicated during previous visits. In short, cookies are physical files containing personal information stored in the user's own terminal and unequivocally associated with this terminal. Cookies cannot read cookie files created by other websites.

Users can configure their browser to prevent the creation of cookie files or to warn them when this occurs. The website is accessible without the need for the options relating to cookie files to be activated, although this may prevent the correct functioning of security mechanisms for exclusive services or certain services that require greater security. As a general rule, the purpose of the cookie files on the website is to facilitate the user's browsing.

10. Hyperlinks

Users wishing to insert links from their own web pages to the BURNS AGENCY website must comply with the conditions detailed below, and ignorance of these conditions shall not prevent them from incurring any liability under the law:

  1. The link will only link to the home page or main page but may not reproduce it in any way (inline links, copy of texts, graphics, etc.).
  2. In accordance with the applicable legislation in force at any given time, it is forbidden in any case to establish frames of any kind that surround this page or allow the contents to be viewed through Internet addresses other than those of the page itself and, in any case, when they are viewed together with content that is not part of the page in such a way that: (I) produces, or may produce, error, confusion or deception in users as to the true origin of the service or content; (II) involves an act of unfair comparison or imitation; (III) serves to take advantage of the reputation of the brand and prestige of BURNS AGENCY; or (IV) in any other way is prohibited by current legislation.
  3. The page that introduces the link may not make any false, inaccurate or incorrect statements about BURNS AGENCY, its employees or the activities it carries out.

  4. Under no circumstances shall it be stated on the page where the link is located that BURNS AGENCY has given its consent to the inclusion of the link or that it otherwise sponsors, collaborates with, verifies or supervises the services of the sender.
  5. The use of any word, graphic or mixed brand or any other distinctive mark of BURNS AGENCY within the sender's website is prohibited, except in cases permitted by law or expressly authorised by BURNS AGENCY and provided that, in these cases, a direct link to the BURNS AGENCY website is permitted in the manner established in this clause.
  6. The page that establishes the link must comply faithfully with the Law and may not under any circumstances provide or link to its own or third party content that: (i) is unlawful, harmful or contrary to morals and good customs (pornographic, violent, racist, etc.); (ii) induces or leads to the creation of a link to the BURNS AGENCY website. ); (ii) induce or could induce in the User the false conception that BURNS AGENCY subscribes to, endorses, adheres to or in any way supports the ideas, statements or expressions, lawful or unlawful, of the sender; (iii) are inappropriate or not relevant to the activity of BURNS AGENCY in view of the place, content and subject matter of the sender's website.

In any case, BURNS AGENCY reserves the right to prohibit links to its website and to demand their removal when they do not comply with the conditions required in this section.

11. Responsibility

The user shall be solely responsible for any infringements that may be incurred or damages that may be caused to third parties by the improper or illegitimate use of the website.

BURNS AGENCY shall not be liable for any damages or losses that may arise from interferences, omissions, interruptions, computer viruses, telephone faults or disconnections in the operation of electronic or computer systems, caused by reasons beyond the company's control, delays or blockages in the use of such systems caused by deficiencies or overloading of telephone lines, overloading of the Internet system or other electronic systems.

BURNS AGENCY does not guarantee the accuracy and is not responsible for any consequences that may arise from errors in the content provided by third parties that may appear on this website.

Likewise, BURNS AGENCY is not responsible for the content, products or services that may be viewed through electronic links, directly or indirectly, through the website, except in those cases provided for in Article 17 of Law 34/2002, of 12 July, on Information Society Services and Electronic Commerce (LSSI). In the event that a user considers that there is a linked site with unlawful or inappropriate content, he/she should inform BURNS AGENCY.

The links do not necessarily represent the existence of a relationship between BURNS AGENCY and the individuals and entities that own the pages to which they provide access, nor the recommendation, promotion or identification of BURNS AGENCY with the statements, content or services provided through them. BURNS AGENCY reserves the right to withdraw unilaterally and at any time the links that appear on its website.

BURNS AGENCY is not aware of the contents and services of the linked sites and, therefore, is not liable for damages caused by the unlawfulness, quality, failure to update, unavailability, error and uselessness of the same or for any other damage that is not directly attributable to it.

BURNS AGENCY accepts no liability for the cookies that third parties may install on the hard drive of the user's computer.

12. Communications

For any communication that may be necessary, they should send an e-mail to or send a written communication to BURNS AGENCY, S.L., Marqués de Ahumada 7, planta 4, 28028 Madrid. The user expressly accepts the use of e-mail as a valid procedure for sending communications.

13. Jurisdiction and applicable law

The terms and conditions governing this website and all relations that may arise from it are governed by Spanish law.

Any dispute that may arise from accessing or using this website shall be subject to the jurisdiction of the courts that correspond to the jurisdiction of the user.

BURNS AGENCY, S.L., 2022 ©All rights reserved.

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